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Development and evaluation of a cloud bookcase system for mobile library

Chin-Feng Lai (Department of Engineering Science, National Cheng Kung University, Tainan, Taiwan)
Hua-Xu Zhong (Department of Engineering Science, National Cheng Kung University, Tainan, Taiwan)
Po-Sheng Chiu (Department of E-learning Design and Management, National Chiayi University, Chiayi, Taiwan)
Ying-Hung Pu (College of Languages, National Taichung University of Science and Technology, Taichung, Taiwan)

Library Hi Tech

ISSN: 0737-8831

Article publication date: 5 June 2020

Issue publication date: 21 June 2021

449

Abstract

Purpose

This study aims to adopt cloud technology and develop a “cloud bookcase system” to make it possible to provide consistent mobile reading experiences to allow readers to use all kinds of mobile devices to read e-books.

Design/methodology/approach

This study implements a cloud bookcase and uses four indicators (system quality, information quality, service quality, user satisfaction) to evaluate the system for reading e-books.

Findings

After completing the system, the authors used a questionnaire to evaluate the system. The results show that the quality can meet the needs and satisfaction of users. Subsequent interviews with some of the participants also reveal the biggest concerns of readers include library policy, resources and system quality.

Practical implications

System quality, information quality, service quality and satisfaction are adopted as the indicators to assess the ratings from people using mobile devices to read e-books on the cloud bookcase system developed in this study to evaluate whether the cloud bookcase system is a successful information system as well as the relations between mobile device factors and user ratings. The results indicate that the ratings from more than half of the readers for the system, as shown in the various indicators, achieve more than 60%. From the interview results, the results show that some participants also reveal there is still room for improvement in some areas.

Originality/value

This study implements a cloud bookcase and there are three contributions: (1) the cloud bookcase system developed in this study based on related theories proves able to meet the needs of users, (2) this system had high ratings for all four indicators, (3) the interview responses reveal that most people regard system quality as the most important, and some of the people value some of the items more, including library policy, readers' interests and more resources, especially the number of e-books available.

Keywords

Acknowledgements

This work is supported by Ministry of Science and Technology, Taiwan under grant: MOST108–2511-H-415–003-MY3.

Citation

Lai, C.-F., Zhong, H.-X., Chiu, P.-S. and Pu, Y.-H. (2021), "Development and evaluation of a cloud bookcase system for mobile library", Library Hi Tech, Vol. 39 No. 2, pp. 380-395. https://doi.org/10.1108/LHT-09-2019-0195

Publisher

:

Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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