Perceived benefits and post-adoption usage of education management information system
ISSN: 0737-8831
Article publication date: 29 September 2021
Issue publication date: 25 August 2023
Abstract
Purpose
The purpose of this research is to explore and explain education management information system (EMIS) post-adoption in the context of mandatory settings, focusing on perceived benefits and individual and institutional post-adoption usage.
Design/methodology/approach
To fulfill the research objectives, the study proposes a conceptual model grounded in the technology acceptance model (TAM) and the technology-organization-environment (TOE) framework. Data for model validation were obtained via a questionnaire and were collected from 144 teachers in public primary schools in the Republic of North Macedonia. For statistical analysis, PLS-SEM was used.
Findings
Based on the conducted statistical analysis, it is found that in mandatory environments, perceived ease of use, perceived usefulness, compatibility, complexity and governmental support are the factors that have indirect effects on the post-adoption usage, and only the factors, technological knowledge and external information and communication technology (ICT) support, have direct effects on the post-adoption usage. The individual post-adoption usage in mandatory settings depends on whether benefits are perceived in the course of EMIS usage; they become a central factor due to the accumulated knowledge and experience.
Originality/value
The main contribution of this study is to theoretically and empirically discover the most important factors that influence EMIS post-adoption usage. Perceived benefits are considered as external factors to the TOE framework and mediate the effect of TAM-TOE factors on individual post-adoption usage.
Keywords
Citation
Stamenkov, G. and Zhaku-Hani, R. (2023), "Perceived benefits and post-adoption usage of education management information system", Library Hi Tech, Vol. 41 No. 4, pp. 1063-1083. https://doi.org/10.1108/LHT-06-2021-0185
Publisher
:Emerald Publishing Limited
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