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The trained and untrained users’ mental models compatibility with the icons of search modules in Iranian digital library applications

Sanaz Rahrovani (Knowledge and Information Science Department, Shiraz University, Shiraz, Iran)
Mahdieh Mirzabeigi (Knowledge and Information Science Department, Shiraz University, Shiraz, Iran)
Javad Abbaspour (Knowledge and Information Science Department, Shiraz University, Shiraz, Iran)

Library Hi Tech

ISSN: 0737-8831

Article publication date: 19 June 2017

Abstract

Purpose

The purpose of this paper is to investigate the trained and untrained users’ mental models compatibility with search module icons in three Iranian digital library applications, namely, Nika, Azarakhsh, and Simorgh.

Design/methodology/approach

The population of this survey consisted of two groups including trained and untrained users. The trained user group consisted of 174 samples, all of which were included in the study due to scarcity of the samples. The untrained user group consisted of 8,210 samples, from which 267 cases were selected through stratified sampling.

Findings

Results showed that the trained users’ mental models were more compatible with the search module icons than those of the untrained users. The comparison of three software applications showed that the mental models of trained and untrained users had the highest compatibility with the search icons of Azarakhsh and the lowest compatibility with those of Nika. Concerning the untrained users’ status in terms of their fields of study, results showed that users majoring technical and engineering field and those in agriculture had, respectively, the highest and lowest mental models compatibility with the icons embedded in the user interface of the studied applications.

Originality/value

Since the mental models may be incomplete or inaccurate, the study of the trained and untrained users’ mental models compatibility with the search module icons of user interface embedded in various library applications may help in assessing the software’ status and the designers’ level of success in conveying the content. This also may assist information literacy specialists to estimate the required amount of training for trained and untrained users.

Keywords

Citation

Rahrovani, S., Mirzabeigi, M. and Abbaspour, J. (2017), "The trained and untrained users’ mental models compatibility with the icons of search modules in Iranian digital library applications", Library Hi Tech, Vol. 35 No. 2, pp. 290-302. https://doi.org/10.1108/LHT-06-2016-0071

Publisher

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Emerald Publishing Limited

Copyright © 2017, Emerald Publishing Limited