How to provide public digital cultural services in China?
ISSN: 0737-8831
Article publication date: 1 November 2019
Issue publication date: 29 September 2020
Abstract
Purpose
The purpose of this paper is to understand the consumption and demand of Chinese citizens for public digital culture, and make suggestions for government-supported public digital culture providers.
Design/methodology/approach
Through a questionnaire survey, this study investigates the provision of public digital cultural services (PDCS) from the perspective of consumption and demands.
Findings
The results indicate: the Chinese populace as a whole had low expenses on digital cultural services, and had not effectively utilized them to support their own development; significant disparities exist between demographics, particularly between urban and rural residents; the populace were strongly interested in participation in public digital culture, but the services had low actual utilization rates; and the services had been unable to meet the users’ quality-related demands.
Originality/value
The first study to approach the provision of PDCS from the side of consumption and user demand.
Keywords
Acknowledgements
This paper is supported by National Social Science Foundation of China (project name: Research on the Problem and Countermeasures of Unbalanced and Inadequate Supply of Public Digital Cultural Services, Project No. 18CTQ003). The authors wish to thank this institution for its financial support.
Citation
Wanyan, D. and Hu, J. (2020), "How to provide public digital cultural services in China?", Library Hi Tech, Vol. 38 No. 3, pp. 504-521. https://doi.org/10.1108/LHT-03-2019-0071
Publisher
:Emerald Publishing Limited
Copyright © 2019, Emerald Publishing Limited