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Unlocking the creative potential of health-care employees: a serial mediation model

Edem M. Azila-Gbettor (Department of Management Sciences, Ho Technical University, Ho, Ghana)
Francis Fonyee Nutsugah (Department of Marketing, Ho Technical University, Ho, Ghana)
Jewel Dela Novixoxo (Department of Marketing, Ho Technical University, Ho, Ghana)
Stanley Nelvis Glate (Department of Marketing, Ho Technical University, Ho, Ghana)
Ben Q. Honyenuga (Department of Management Sciences, Ho Technical University, Ho, Ghana)

Leadership in Health Services

ISSN: 1751-1879

Article publication date: 9 September 2024

Issue publication date: 30 September 2024

59

Abstract

Purpose

This study aims to investigate the mediating roles of servant leadership and employee vitality in the relationship between psychological ownership and employee creativity among healthcare workers in Ghana.

Design/methodology/approach

A sample of 736 public and private healthcare respondents was selected using a convenience sampling technique. Data collected using a self-reported questionnaire was analyzed via partial least square structural equation modeling.

Findings

The findings reveal that psychological ownership directly improves employee creativity, while servant leadership and employee vitality mediate the relationship between psychological ownership and employee creativity separately and complementarily.

Research limitations/implications

The research used self-reported data, increasing the potential for common method variance. However, sufficient care was taken to minimize these limitations.

Practical implications

This research makes valuable contributions to the field of healthcare practice literature. The findings suggest that management of health care entities should focus on creating a workplace culture that cultivates psychological ownership among employees and policies that enhance employee vitality and promote servant behavior to foster employee creativity.

Originality/value

This study represents one of the earliest attempts to examine a theoretical framework that connects servant leadership, employee vitality, employee creativity and psychological ownership within the context of the health service industry.

Keywords

Citation

Azila-Gbettor, E.M., Nutsugah, F.F., Novixoxo, J.D., Glate, S.N. and Honyenuga, B.Q. (2024), "Unlocking the creative potential of health-care employees: a serial mediation model", Leadership in Health Services, Vol. 37 No. 4, pp. 548-569. https://doi.org/10.1108/LHS-09-2023-0071

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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