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Distributed leadership in healthcare: leadership dyads and the promise of improved hospital outcomes

Lori Leach (Queensland Health Mental Health and Specialized Services, Darling Downs West Moreton Health Service District, Toowoomba, Australia)
Bradley Hastings (Unsw, Sydney, Australia)
Gavin Schwarz (Department of Management, Unsw, Sydney, Australia)
Bernadette Watson (The Hong Kong Polytechnic University, Kowloon, China)
Dave Bouckenooghe (Goodman School of Business, Brock University, Saint Catharine’s, Canada)
Leonardo Seoane (Ochsner Health System, New Orleans, Louisiana, USA)
David Hewett (Faculty of Medicine and Biomedical Sciences, The University of Queensland, Herston, Australia)

Leadership in Health Services

ISSN: 1751-1879

Article publication date: 12 July 2021

Issue publication date: 21 September 2021

2761

Abstract

Purpose

This paper aims to extend the consideration of distributed leadership in health-care settings. Leadership is typically studied from the classical notion of the place of single leaders and continues to examine distributed leadership within small teams or horizontally. The purpose is to develop a practical understanding of how distributed leadership may occur vertically, between different layers of the health-care leadership hierarchy, examining its influence on health-care outcomes across two hospitals.

Design/methodology/approach

Using semi-structured interviews, data were collected from 107 hospital employees (including executive leadership, clinical management and clinicians) from two hospitals in Australia and the USA. Using thematic content analysis, an iterative process was adopted characterized by alternating between social identity and distributed leadership literature and empirical themes to answer the question of how the practice of distributed leadership influences performance outcomes in hospitals?

Findings

The perceived social identities of leadership groups shaped communication and performance both positively and negatively. In one hospital a moderating structure emerged as a leadership dyad, where leadership was distributed vertically between hospital hierarchal layers, observed to overcome communication limitations. Findings suggest dyad creation is an effective mechanism to overcome hospital hierarchy-based communication issues and ameliorate health-care outcomes.

Originality/value

The study demonstrates how current leadership development practices that focus on leadership relational and social competencies can benefit from a structural approach to include leadership dyads that can foster these same competencies. This approach could help develop future hospital leaders and in doing so, improve hospital outcomes.

Keywords

Citation

Leach, L., Hastings, B., Schwarz, G., Watson, B., Bouckenooghe, D., Seoane, L. and Hewett, D. (2021), "Distributed leadership in healthcare: leadership dyads and the promise of improved hospital outcomes", Leadership in Health Services, Vol. 34 No. 4, pp. 353-374. https://doi.org/10.1108/LHS-03-2021-0011

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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