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Positive reframing as a mediator between gratitude and technostress amongst Indian students during the COVID-19 pandemic

Naval Garg (University School of Management and Entrepreneurship, Delhi Technological University, Delhi, India)
Shivangi Verma (University School of Management and Entrepreneurship, Delhi Technological University, Delhi, India)
Jason Timothy Palframan (Faculty of Business and Hospitality, Technological University of the Shannon: Midlands Midwest, Athlone Campus, Athlone, Ireland)

Kybernetes

ISSN: 0368-492X

Article publication date: 16 February 2022

Issue publication date: 3 August 2023

433

Abstract

Purpose

The aim of the current study was to examine the previously unexplored relationship between positive reframing as a mediator between gratitude and technostress in Indian students. By examining this relationship, the authors aim to expand the theoretical domain of gratitude research by examining its potential influence on technology-induced stress.

Design/methodology/approach

A cross-sectional survey was used to collect and analyze data from 552 Indian college students who participated in graduate and postgraduate programs across various educational institutions in India. Regression and mediation analyses were performed with both IBM SPSS 25 and AMOS.

Findings

This study’s data suggest that positive reframing plays an important mediating role between gratitude and technostress. Gratitude also encourages positive reframing, which reduced technostress among the students. Taken together, our data showed that gratitude induces positive reframing, which in turn reduces techno-stress among Indian students in the current study.

Research limitations/implications

The sample size in this study is relatively small in relation to the student population in India. The current study relied primarily on quantitative data and analysis and further research could use a mixed-method approach to better understand the underlying mechanisms between positive reframing, gratitude and technostress. The results are derived under an extreme coronavirus disease 2019 (COVID-19) pandemic situation; therefore, the results cannot be generalized to normal times.

Practical implications

The paper includes implications for teachers, academic leaders, parents and civil society.

Originality/value

Overall, the relationship between positive reframing, gratitude and technostress has not been thoroughly explored. To the best of the authors' understanding, this is the first study to examine the influence of gratitude on technology-induced stress and the role of reframing.

Keywords

Citation

Garg, N., Verma, S. and Palframan, J.T. (2023), "Positive reframing as a mediator between gratitude and technostress amongst Indian students during the COVID-19 pandemic", Kybernetes, Vol. 52 No. 8, pp. 2810-2825. https://doi.org/10.1108/K-12-2021-1250

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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