TY - JOUR AB - Purpose Nowadays, organizations are facing fast markets’ changing, competition strategies, technological innovations and accessibility of information. In such highly dynamic situations, many factors must be coordinated to realize effective decision-making. In addition, the definition of organizational intelligence is as follows: intellectual ability to answer organizational issues and focus on the unification of human and mechanical abilities for solving problems. This paper aims to investigate important factors (organizational learning, knowledge management and e-learning systems) that influence organizational intelligence.Design/methodology/approach Data have been collected from 290 personnel of tax administration of East Azarbaijan, Iran. For measuring the model’s elements, a questionnaire has been proposed. Surveys have been reviewed by experts with significant experiences in the organizational intelligence field. For statistical analysis of questionnaires, the statistical package social sciences 25 and SMART-partial least squares 0.3 have been used.Findings Findings from the study verify the validity of the design for an organizational intelligence assessment. The outcomes indicate that e-learning systems positively affected organizational intelligence. In addition, they show that the influence of knowledge management and organizational learning on organizational intelligence is important.Originality/value Organizational intelligence’s multidimensional nature makes it a very useful and essential management tool. Therefore, it provides beneficial results for the organizations’ managers to study the important factors affecting it. VL - 49 IS - 10 SN - 0368-492X DO - 10.1108/K-12-2018-0672 UR - https://doi.org/10.1108/K-12-2018-0672 AU - Soltani Zeynab AU - Zareie Batool AU - Rajabiun Leila AU - Agha Mohseni Fashami Ali PY - 2019 Y1 - 2019/01/01 TI - The effect of knowledge management, e-learning systems and organizational learning on organizational intelligence T2 - Kybernetes PB - Emerald Publishing Limited SP - 2455 EP - 2474 Y2 - 2024/04/19 ER -