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Association between the benefits and barriers perceived by the users in smart home services implementation

Débora Rosa Nascimento (Department of Production Engineering, Federal Institute of Education Science and Technology of Minas Gerais, Governador Valadares, Brazil) (Department of Production Engineering, Federal University of Santa Catarina, Florianopolis, Brazil)
Guilherme Luz Tortorella (Department of Production Engineering, Federal University of Santa Catarina, Florianopolis, Brazil) (Department of Mechanical Engineering, The University of Melbourne - Parkville Campus, Hiobart, Australia) (IAE Business School, Universidad Austral, Buenos Aires, Argentina)
Diego Fettermann (Department of Production Engineering, Federal University of Santa Catarina, Florianopolis, Brazil)

Kybernetes

ISSN: 0368-492X

Article publication date: 29 August 2022

Issue publication date: 28 November 2023

346

Abstract

Purpose

The article aims to identify the association between each smart home service category's benefits and barriers to their adoption. The results seek to identify efficient approaches that motivate users to adopt smart homes services and support suppliers to establish strategies to expand and optimize smart home technologies.

Design/methodology/approach

The research used the chi-square test of independence to reveal the association between the benefits and barriers perceived by the users during smart home services implementation. Furthermore, the statistical analysis using reliable evidence based on 122 articles reported in the literature provides valuable knowledge for smart home implementation.

Findings

The results reveal which barriers and benefits in the smart home are essential for implementing each type of service. Therefore, the association between barriers and benefits with smart home services implementation can support the dissemination of smart home technologies.

Practical implications

The article provides evidence to develop strategies for implementing smart home services, supporting companies with guidelines to be more assertive in disseminating smart homes technologies.

Originality/value

Using the literature as a data source and raising the associations through the chi-square test of independence, the methodology provides a high level of generalization and strong evidence regarding the association of smart home benefits or barriers associated with every smart home service.

Keywords

Acknowledgements

This research was supported Conselho Nacional de Desenvolvimento Científico e Tecnológico-CNPq [Grant Number 303936-2019-3], and Fundação de Amparo à Pesquisa e Inovação do Estado de Santa Catarina-FAPESC [Grant Number 2022TR001415]. We also would like to thank Prof. Maria Pia Ciano, from the Business School of Nottingham University, for her valuable contribution to this article.

Citation

Nascimento, D.R., Tortorella, G.L. and Fettermann, D. (2023), "Association between the benefits and barriers perceived by the users in smart home services implementation", Kybernetes, Vol. 52 No. 12, pp. 6179-6202. https://doi.org/10.1108/K-02-2022-0232

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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