The impact of psychological safety on transformative learning in the workplace: a quantitative study

Abstract

Purpose

The purpose of this study is to examine the impact of psychological safety on transformative learning in the workplace. This study focused on psychological safety as a specific practice that may or may not independently contribute to transformative learning outcomes.

Design/methodology/approach

Data was gathered from 132 employees in one US manufacturing company through a survey asking about the perception of psychological safety and the experience of transformative learning. A mediation analysis was conducted to test the effects of transformative learning processes – social support, attitude toward uncertainty and criticality – on the relationship between psychological safety and transformative learning outcomes.

Findings

The results of this study showed that psychological safety led to transformative learning outcomes mediated by transformative learning processes including social support, attitude toward uncertainty and criticality.

Originality/value

Existing literature reveals little about the mechanism of how transformative learning occurs in the workplace. This study contributes to the field of human resource development by explaining the relationship between psychological safety and transformative learning, as well as first attempting to use transformative learning as a viable construct in workplace research.

Citation

Kwon, C.-k., Han, S.-h. and Nicolaides, A. (2020), "The impact of psychological safety on transformative learning in the workplace: a quantitative study", Journal of Workplace Learning, Vol. 32 No. 7, pp. 533-547. https://doi.org/10.1108/JWL-04-2020-0057