Theorizing about practice: story telling and practical knowledge in cancer diagnoses

Abstract

Purpose

This paper aims to analyze the organization of storytelling and its role in creating and sharing practical knowledge for cancer diagnosis in a medical community in Italy.

Design/methodology/approach

The qualitative analysis draws upon different interactional data sets: naturally occurring diagnostic conversations among physicians in the ward, research interviews, video-based sessions in which physicians watch and discuss their diagnostic work.

Findings

The results highlight: the specific organization of storytelling practices in medical diagnostic work; three main functions that such storytelling practices play in supporting collaborative diagnostic work in the community of our study; and how storytelling practices are resources on which participants rely across settings, including ad hoc reflexive meetings.

Originality/value

This paper aims to contribute to the understanding of the role that storytelling plays in the diagnostic work in an understudied and yet life-saving site such as oncology.

Citation

Zucchermaglio, C. and Alby, F. (2016), "Theorizing about practice: story telling and practical knowledge in cancer diagnoses", Journal of Workplace Learning, Vol. 28 No. 4, pp. 174-187. https://doi.org/10.1108/JWL-01-2016-0006