TY  - JOUR
AB  - Purpose In a current trend of a growing amount of short city trips, it becomes crucial to understand how local residents perceive the presence of tourists and tourism in their cities and how their socio-cultural context influences those perceptions. The purpose of this paper is to contribute to this understanding which will enable the city planners to take actions to create the well-balanced and resilient communities in which the needs of residents and tourists are equally met.Design/methodology/approach To understand residents’ perceptions’ about tourism in Bruges, this research applied photo-elicitation interviews with 28 residents who lived in various locations in the historical center to understand socio-cultural background of residents, their tourism-related concerns and whether they are in line with what is commonly perceived as problematic in Bruges.Findings Results show that as long as residents can benefit from tourism and tourism-related infrastructure, they support tourism. On the other hand, tourism decreases the liveability of the historical center due to supersession of infrastructure serving the residents by tourist-oriented amenities.Practical implications To build a sustainable and resilient city in the future, the authorities of Bruges should cease further “museumification” of the historical city by breaking the hegemony of tourism industry, providing affordable housing and rethinking the concentration model of tourism.Originality/value The photo-elicitation method proved to produce rich content and good-quality data by stimulating respondents’ memories and evoking experiences and emotions. Thus, this paper recommends that future research about residents’ attitudes is developed around visual methods as they give voice to the residents and are able to uncover issues which are difficult to capture with other methods.
VL  - 3
IS  - 2
SN  - 2055-5911
DO  - 10.1108/JTF-04-2017-0011
UR  - https://doi.org/10.1108/JTF-04-2017-0011
AU  - Janusz Katarzyna
AU  - Six Sofie
AU  - Vanneste Dominique
PY  - 2017
Y1  - 2017/01/01
TI  - Building tourism-resilient communities by incorporating residents’ perceptions? A photo-elicitation study of tourism development in Bruges
T2  - Journal of Tourism Futures
PB  - Emerald Publishing Limited
SP  - 127
EP  - 143
Y2  - 2024/05/11
ER  -