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The influences on the status of information technology governance implementations in Malaysia’s technical universities

Chin Wei Liew (Faculty of Technology Management and Business, Universiti Tun Hussein Onn Malaysia, Batu Pahat, Malaysia)
Nor Aziati Abdul Hamid (Department of Technology Management and Business, Universiti Tun Hussein Onn Malaysia, Batu Pahat, Malaysia)

Journal of Science and Technology Policy Management

ISSN: 2053-4620

Article publication date: 19 April 2024

47

Abstract

Purpose

This study aims to collect empirical data and observe the type of influences that were causing impact to the implementation of information technology governance (ITG) mechanisms in Malaysia’s technical universities. This study enhanced the understanding on the status of ITG implementation and revealed internal and external influences that were shaping the types of ITG mechanisms implemented within universities and present a new perspective through the lens of resource-based view and continuous improvement.

Design/methodology/approach

This study focused on two Malaysia’s technical universities belongs under same university’s network. Five IT leaders involved in the implementations of ITG from each university were interviewed. Qualitative content analysis was used as the main analyzing method to extract categories and themes from the transcripts. Final results were produced after multiple efforts of refining categories and themes in ITG implementations.

Findings

The findings revealed that both Malaysia’s technical universities had more soundly implementations in structure mechanisms than relational and process mechanisms. The shaping of implemented mechanisms was influenced by environment surrounding the universities, internally and externally. The findings proposed that the internal and external factors are best addressed with the growth of internal ITG expertise.

Research limitations/implications

This research was conducted on two of Malaysia’s technical universities that were under a university network. Although both universities had presented the exact trend in the type of ITG mechanisms implemented in the universities, more empirical data were needed to further solidify the findings from this study. Other than that, the major respondents for this research were middle-level IT officers and leaders in the universities. Further research could be conducted specifically on top-level managements to further understand the point of views of top managements in the aspect of ITG mechanisms implementations in universities.

Originality/value

This study discussed how each factor could influence the types of ITG mechanisms implemented in Malaysia’s technical universities and concluded the attentions needed to improve the overall environment for ITG implementations in universities through the lens of resource-based view and continuous improvement.

Keywords

Acknowledgements

Special thanks to University Tun Hussein Onn Malaysia (UTHM) for providing necessary resources in the completion of the paper.

Conflict of interest: The authors declare no conflict of interest.

Citation

Liew, C.W. and Hamid, N.A.A. (2024), "The influences on the status of information technology governance implementations in Malaysia’s technical universities", Journal of Science and Technology Policy Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JSTPM-10-2022-0176

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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