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The role of smart technologies in managing supply chain post pandemic: an exploratory scientific procedures and rationales for systematic literature review

Pragati Agarwal (Department of Management, Faculty of Social Sciences, Dayalbagh Educational Institute, Agra, India)
Sunita Kumari Malhotra (Department of Management, Faculty of Social Sciences, Dayalbagh Educational Institute, Agra, India)
Sanjeev Swami (Department of Management, Faculty of Social Sciences, Dayalbagh Educational Institute, Agra, India)

Journal of Science and Technology Policy Management

ISSN: 2053-4620

Article publication date: 19 January 2024

279

Abstract

Purpose

The COVID-19 pandemic has brought unprecedented disruptions to global supply chains, compelling organizations to reevaluate their strategies for resilience and adaptability. In response, smart technologies (ST) have emerged as integral tools in post-pandemic supply chain management (SCM). This study aims to conduct an exploratory systematic literature review to comprehensively examine the evolving landscape of smart technology adoption in the context of SCM post-pandemic.

Design/methodology/approach

A systematic literature review has been conducted to examine the potential research contribution or directions in the field of ST and SCM. In total, 240 articles were shortlisted from the SCOPUS database in the chosen field of research. Bibliometric analysis was conducted by using VOSviewer to investigate the research trends in the area of SCM.

Findings

The review identifies key themes and trends, including supply chain resilience, digital transformation, enhanced visibility, predictive analytics and sustainability considerations. It explores the role of ST in fostering agility, transparency and risk mitigation within supply chains. Furthermore, eight clusters were identified to generate several thematic topics of ST in SCM. The results have evidenced a strong gap related to Industry 5.0 approaches for the supply chain field. A total of 240 publications, including journal articles, have been found in the literature. A total of 37 words, which were grouped in 8 clusters, have been identified in the data analysis.

Research limitations/implications

By synthesizing the current state of literature, this study provides valuable insights for practitioners, policymakers and researchers seeking to navigate the complexities of post-pandemic SCM in an increasingly digitized and interconnected world. The findings highlight the transformative potential of ST and offer a roadmap for further exploration in this critical domain.

Originality/value

In this paper, the development path of the field of ST in SCM during the pandemic and the research constructs are presented and potential research directions are based on the bibliometric method.

Keywords

Acknowledgements

The authors respectfully thank Prof. P. K. Kalra (The Director, DEI, Dayalbagh, Agra, India) for providing necessary help and Ms Priya Premi (Research Scholar, IIM Kozhikode, Kerala, India) for helping in data availability and her constant support in completing this paper.

Citation

Agarwal, P., Malhotra, S.K. and Swami, S. (2024), "The role of smart technologies in managing supply chain post pandemic: an exploratory scientific procedures and rationales for systematic literature review", Journal of Science and Technology Policy Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JSTPM-07-2023-0106

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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