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Strategy map for Chinese science parks with KPIs of BSC

Guixia Wang (Institute of Policy and Management, Chinese Academy of Sciences, Beijing, People’s Republic of China)
Jinbo Wan (Institute of Policy and Management, Chinese Academy of Sciences, Beijing, People’s Republic of China)
Lanxiang Zhao (Institute of Policy and Management, Chinese Academy of Sciences, Beijing, People’s Republic of China)

Journal of Science and Technology Policy Management

ISSN: 2053-4620

Article publication date: 1 July 2014

971

Abstract

Purpose

The purpose of this paper is to present a structural evaluation methodology to link key performance indicators (KPIs) into the strategy map of the balance scorecard (BSC) for Chinese science parks (CSPs). We establish the visualized strategy map with the logical links to improve the science parks’ (SPs’) performance.

Design/methodology/approach

Corresponding to the four BSC perspectives (finance, customer, internal process and employee learning and growth), KPIs for CSPs are synthesized and screened in the relevant literature. The application for Zhongguancun Science Park (ZSP) is provided as an example.

Findings

The research results show that the presented approach is an objective and feasible way to construct a more justifiable strategy map. The proposed framework can be applied to non-profit organizations, such as SPs.

Originality/value

This work provides a systematic method to establish strategy maps for SPs (non-profit organizations), based on the consideration of the intricate causal relationships among KPIs, and the analysis of the important strategic improvement paths and proposes the model of assessment of emphasizing the processes rather than outcomes.

Keywords

Citation

Wang, G., Wan, J. and Zhao, L. (2014), "Strategy map for Chinese science parks with KPIs of BSC", Journal of Science and Technology Policy Management, Vol. 5 No. 2, pp. 82-105. https://doi.org/10.1108/JSTPM-01-2014-0003

Publisher

:

Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited

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