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Transcendence for business logics in value networks for sustainable service business

Bo Enquist (Service Research Centre - CTF, Karlstad University, Karlstad, Sweden)
Samuel Petros Sebhatu (Service Research Centre - CTF, Karlstad University, Karlstad, Sweden)
Mikael Johnson (CTF - Service Research Center/ SAMOT (Service and Market Oriented Transport Research Group), Karlstad University, Karlstad, Sweden)

Journal of Service Theory and Practice

ISSN: 2055-6225

Article publication date: 9 March 2015

Abstract

Purpose

The purpose of this paper is to provide a deeper understanding of transcendence as business logic and to advance value co-creation and value network thinking. The authors are looking for business logic to have wider understanding of sustainable business. Understanding how value is “networked” and “co-created” by what the authors will call “transcendent business logic” in specific contextual settings is deemed essential in securing sustainable business, which social and environmental perspectives and governance issues are embedded. The authors lay the foundation for enriching the transcendence for business logics for a sustainable business based on sustainability, stakeholder-unifying perspective and value creation network theories.

Design/methodology/approach

The study adopts a qualitative approach, using multiple case studies to undertake an analysis of the role of transcendence for business logics. Four case studies of private companies and parallel case studies of retail, health care and public organizations (regional public transport networks) are applied. The paper further asses a methodological approach goes beyond the positivistic paradigm in service research to understand the texts and analyze the research materials. This section presents the methodological approach based on transcendence beyond objectivism and relativism and the transformation process of transcendence business logic.

Findings

The paper demonstrates that “different business logics” contributes to securing sustainable business embedded on social and environmental perspectives on governance issues. The authors have shown this based on the idea of transcendence, which can be used from a methodological point of view based on a deeper understanding beyond objectivism and relativism. The authors argued in this paper for a methodological path beyond functionalism. The authors are providing a deeper understanding of the business logic; co-creating value for people and developing sustainability for society. The study has also shown that values form the network, and co-creation is the basis for transcending the business logics.

Originality/value

The paper makes original contribution to the exploring transcendence for business logics to be in lieu of guiding open source business models based on the need for understanding of the new logic in the new complex landscape. In service research, the main theoretical challenges of understand and integrating value co-creation and value networks to secure sustainable businesses are founded on the principles of steering and navigation. In this study the authors addressed the need for advancement of value co-creation network thinking and perusal for the business logic to have a wider understanding of sustainable business.

Keywords

Citation

Enquist, B., Petros Sebhatu, S. and Johnson, M. (2015), "Transcendence for business logics in value networks for sustainable service business", Journal of Service Theory and Practice, Vol. 25 No. 2, pp. 181-197. https://doi.org/10.1108/JSTP-09-2013-0189

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited