The wicked problem of social cohesion: moving ahead

Abstract

Purpose

Despite the amount of attention given to social cohesion, divisions within many societies are becoming wider due to various factors including religious and far-right extremism and economic austerity. Given its “wickedness”, social cohesion has been researched from various dimensions. However, to develop an effective solution-based programme, these multi-facets need to be brought together for a clearer way forward. This paper aims to bring together multiple disciplines to propose a way forward in the social cohesion discourse in the following two ways: by developing a common conceptualisation of social cohesion and identifying an effective approach to operationalise social cohesion.

Design/methodology/approach

This research adopted a critical qualitative research approach and used three expert discussion forums consisting of academics and practitioners from multiple disciplines.

Findings

The research identifies contact theory and participatory approaches as providing an effective way forward for social cohesion. Social cohesion is conceptualised in the form of factors needed to build a cohesive society and outcomes of a cohesive society. Using the social marketing approach of down- mid- and up-stream strategies and interventions, this research proposes a bottom-up approach to addressing the wicked problem of social cohesion.

Originality/value

Social cohesion has been discussed by various academics and practitioners from multiple disciplines. This paper developed a common conceptualisation of social cohesion based on a review of multi-disciplinary literature combined with discussions with experts from academia and practice. Relating this to the down-, up- and mid-stream social marketing, and this paper also identified the participatory approach, based on contact theory, as an effective way in which social marketers can achieve downstream social marketing objectives.

Citation

Yassim, M. (2019), "The wicked problem of social cohesion: moving ahead", Journal of Social Marketing, Vol. 9 No. 4, pp. 507-521. https://doi.org/10.1108/JSOCM-12-2018-0162