A hierarchical model of social marketing

Abstract

Purpose

This paper aims to set out a new hierarchical and differentiated model of social marketing principles, concepts and techniques that builds on, but supersedes, the existing lists of non-equivalent and undifferentiated benchmark criteria.

Design/methodology/approach

This is a conceptual paper that proposes a hierarchical model of social marketing principles, concepts and techniques.

Findings

This new delineation of the social marketing principle, its four core concepts and five techniques, represents a new way to conceptualize and recognize the different elements that constitute social marketing. This new model will help add to and further the development of the theoretical basis of social marketing, building on the definitional work led by the International Social Marketing Association (iSMA), Australian Association of Social Marketing (AASM) and European Social Marketing Association (ESMA).

Research limitations/implications

This proposed model offers a foundation for future research to expand upon. Further research is recommended to empirically test the proposed model.

Originality/value

This paper seeks to advance the theoretical base of social marketing by making a reasoned case for the need to differentiate between principles, concepts and techniques when seeking to describe social marketing.

Citation

French, J. and Russell-Bennett, R. (2015), "A hierarchical model of social marketing", Journal of Social Marketing, Vol. 5 No. 2, pp. 139-159. https://doi.org/10.1108/JSOCM-06-2014-0042