Value co-creation in social marketing: functional or fanciful?
Abstract
Purpose
Value co-creation thinking is reshaping the understanding of markets and marketing and presents a significant opportunity to develop the theory and practice of social marketing. However, whilst value co-creation offers thought-provoking new directions for the field, applying this theory and its core concepts in social marketing is not without significant challenges. The paper aims to discuss these issues.
Design/methodology/approach
This is a conceptual paper that seeks to integrate lessons from social marketing practice with the value co-creation discourse from commercial marketing. Drawing upon two projects that have applied principles of collaboration and co-design, the paper provides a critical perspective on the adoption of value co-creation in social marketing.
Findings
The collaborative and emancipatory ambitions of co-creation seem highly compatible with social marketing. However, the paper notes some significant conceptual, ethical and practical obstacles in the path of a workable theory of value co-creation for social marketing.
Originality/value
While representation of value co-creation and other collaborative approaches is increasing in the social marketing literature, this is the first attempt to provide an integrated and critical review of their compatibility with social marketing at a conceptual, ethical and theoretical level. The analysis shows that value co-creation theory can simultaneously offer opportunities and present obstacles for social marketing.
Keywords
Citation
Domegan, C., Collins, K., Stead, M., McHugh, P. and Hughes, T. (2013), "Value co-creation in social marketing: functional or fanciful?", Journal of Social Marketing, Vol. 3 No. 3, pp. 239-256. https://doi.org/10.1108/JSOCM-03-2013-0020
Publisher
:Emerald Group Publishing Limited
Copyright © 2013, Emerald Group Publishing Limited