TY  - JOUR
AB  - 
VL  - 27
IS  - 1
SN  - 0887-6045
DO  - 10.1108/JSM.07527aaa.001
UR  - https://doi.org/10.1108/JSM.07527aaa.001
PY  - 2013
Y1  - 2013/01/01
TI  - 2012 Awards for Excellence
T2  - Journal of Services Marketing
PB  - Emerald Group Publishing Limited
Y2  - 2024/09/24
ER  -