TY  - JOUR
AB  - 
VL  - 28
IS  - 6
SN  - 0887-6045
DO  - 10.1108/JSM-07-2014-0255
UR  - https://doi.org/10.1108/JSM-07-2014-0255
PY  - 2014
Y1  - 2014/01/01
TI  - Executive summary of “The effects of anticipatory emotions on service satisfaction and behavioral intention”
T2  - Journal of Services Marketing
PB  - Emerald Group Publishing Limited
Y2  - 2024/04/23
ER  -