TY - JOUR AB - Purpose The purpose of this paper is to demonstrate the role that journal article titles play in engaging the reader.Design/methodology/approach This paper build on previous commentaries to provide evidence for the role of the title.Findings A snappy title acts as a device to capture attention and generate interest in an article. This is the first step to engaging the reader with the article content.Originality/value This editorial focuses attention on a crucial aspect of an individual’s publication strategy which can easily be overlooked or simply not given sufficient consideration. VL - 30 IS - 5 SN - 0887-6045 DO - 10.1108/JSM-06-2016-0210 UR - https://doi.org/10.1108/JSM-06-2016-0210 AU - Russell-Bennett Rebekah AU - Baron Steve PY - 2016 Y1 - 2016/01/01 TI - Editorial: the importance of the snappy title T2 - Journal of Services Marketing PB - Emerald Group Publishing Limited SP - 477 EP - 479 Y2 - 2021/01/26 ER -