TY - JOUR AB - VL - 33 IS - 1 SN - 0887-6045 DO - 10.1108/JSM-02-2019-436 UR - https://doi.org/10.1108/JSM-02-2019-436 AU - Russell-Bennett Rebekah AU - Rosenbaum Mark Scott PY - 2019 Y1 - 2019/01/01 TI - Editorial T2 - Journal of Services Marketing PB - Emerald Publishing Limited SP - 1 EP - 4 Y2 - 2024/04/19 ER -