This paper aims to propose a framework for the evaluation of artefacts in Design Science and test it using an exemplar case of a knowledge management system (KMS) developed for an Australian refrigeration manufacturing company.
The research uses Design Science research methodology in a specific case study context. The artefact studied was developed using an ontology based on an engineering design conceptualisation and created using an ontology generator, Protégé. Research data for the evaluation of the framework were collected using a combination of document analysis, interviews, shadowing and observations.
Prior research in both Information System and Design Science has not provided a specific, generalizable, evaluation framework for system developers to use as a guide during the systems development process. This research proposes an evaluation framework which covers all broad aspects of evaluation and efficacy, accepting that evaluation frameworks must be flexible in enabling changes to accommodate variations in the types and purposes of artefacts developed.
Kanjanabootra, S., Corbitt, B. and Nicholls, M. (2013), "Evaluating knowledge management systems efficacy and effectiveness in a design science context", Journal of Systems and Information Technology, Vol. 15 No. 4, pp. 324-346. https://doi.org/10.1108/JSIT-08-2013-0041Download as .RIS
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