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Influential factors on medical equipment maintenance management: In search of a framework

Rona Bahreini (Tabriz Health Services Management Research Center, Iranian Center of Excellence in Health Management, Student Research Committee, School of Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz, Iran)
Leila Doshmangir (Tabriz Health Services Management Research Center, Iranian Center of Excellence in Health Management, School of Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz, Iran)
Ali Imani (Health Economics Department, Tabriz Health Services Management Research Center, School of Management and Medical Informatics, Tabriz University of Medical Sciences, Tabriz, Iran)

Journal of Quality in Maintenance Engineering

ISSN: 1355-2511

Article publication date: 21 January 2019

Issue publication date: 4 March 2019

1243

Abstract

Purpose

Effective maintenance management of medical equipment is one of the major issues for quality of care and cost-effectiveness especially in modern hospitals. An effective medical equipment maintenance management (MEMM) consists of adequate planning, management and implementation. This is essential for providing good health services and saving scarce resources. Considering the importance of the subject, the purpose of this paper is to extract the influential factors on MEMM using a qualitative approach.

Design/methodology/approach

Documents review and interviews were main methods for data collection. Semi structured interviews were conducted with a purposive sample of 14 clinical engineers with different degree of education and job levels. Interviews were voice recorded and transcribed verbatim. Qualitative data were analyzed using a content analysis approach (inductive and deductive) to identify the underlying themes and sub-themes.

Findings

Factors influencing an effective and efficient MEMM system categorized in seven themes and 19 sub-themes emerged. The themes included: “resources,” “quality control,” “information bank,” “education,” “service,” “inspection and preventive maintenance” and “design and implementation.”

Originality/value

The proposed framework provides a basis for a comprehensive and accurate assessment of medical equipment maintenance. The findings of this study could be used to improve the profitability of healthcare facilities and the reliability of medical equipment.

Keywords

Citation

Bahreini, R., Doshmangir, L. and Imani, A. (2019), "Influential factors on medical equipment maintenance management: In search of a framework", Journal of Quality in Maintenance Engineering, Vol. 25 No. 1, pp. 128-143. https://doi.org/10.1108/JQME-11-2017-0082

Publisher

:

Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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