A maintenance maturity assessment method for the manufacturing industry
Journal of Quality in Maintenance Engineering
ISSN: 1355-2511
Article publication date: 9 August 2013
Abstract
Purpose
The paper proposes a maturity assessment method to measure the state of maintenance practices in a company.
Design/methodology/approach
The method assumes that a maintenance department is evaluated in terms of its managerial, organizational and technological capabilities. By its adoption it is possible to analyse the maturity level reached by a company, in order to classify the criticalities in its maintenance processes; a company can also make a benchmark with the best companies of a reference sample.
Findings
The paper presents the method as a support to identify the levers to improve the maintenance management system. The method is demonstrated on a company whose maturity is assessed before making a benchmark against a sample of other manufacturing companies located in the Northern Italy.
Originality/value
The paper presents a scoring method for maturity assessment and a procedure to use it in order to identify the criticalities in maintenance processes and to subsequently drive the improvement of the maintenance management system. The paper should be useful both to researchers and maintenance professionals interested in using new methods for long‐term planning in maintenance.
Keywords
Citation
Macchi, M. and Fumagalli, L. (2013), "A maintenance maturity assessment method for the manufacturing industry", Journal of Quality in Maintenance Engineering, Vol. 19 No. 3, pp. 295-315. https://doi.org/10.1108/JQME-05-2013-0027
Publisher
:Emerald Group Publishing Limited
Copyright © 2013, Emerald Group Publishing Limited