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Elevating organizational effectiveness: synthesizing human resource management with sustainable performance alignment

Yushi Jiang (Southwest Jiaotong University, Chengdu, China)
Sobia Jamil (Jinnah University for Women, Karachi, Pakistan)
Syed Imran Zaman (Jinnah University for Women, Karachi, Pakistan)
Syeda Anum Fatima (University of Oslo, Oslo, Norway)

Journal of Organizational Effectiveness: People and Performance

ISSN: 2051-6614

Article publication date: 5 December 2023

Issue publication date: 13 May 2024

693

Abstract

Purpose

This paper investigates the interactional relationships between sustainable human resource management (SHRM) and organizational performance (OP). Sustainable HRM is an approach that links HRM and sustainability. These studies focused on integrating HR with sustainable developments, such as economic and social aspects, in favour of focusing on the environmental aspect. Organizational change is an ongoing process that has to be managed effectively to keep the change in place for a long time.

Design/methodology/approach

A framework was offered to estimate the cause-and-effect relation of the SHRM and OP factors. Data is gathered from professionals from various pharmaceutical industries. This study applied two methods, Fuzzy AHP and DEMATEL Type II. These techniques are used to understand the cause-and-effect factors and their interactions.

Findings

It was observed from the findings that the factor of SHRM, such as Social Justice (F2), Green Job Design (F5), Green Training (F6) and Implementation of Green Policy (F8), was the most critical for the pharmaceutical sector that effects Financial performance (F13), Customer Satisfaction (F15) and Market performance (F14). Pharmaceutical firms ought to coordinate public health advocacy efforts, engage in healthcare initiatives and provide financial support for environmentally friendly efforts that improve social and economic conditions.

Practical implications

For this sustainability, managers concentrate on creating an environment that is healthy and acceptable, and they work hard to mitigate the impact of natural factors and repair damage done to the environment; it is essential to move towards sustainable development to resolve environmental problems. Improving HR efficiency is among essential HRM responsibilities, as they expand the knowledge base of the workforce, enhance human capital, and eventually create valuable intangible assets and promote and encourage sustainable pharmaceutical products for some years.

Originality/value

This research paper has presented exclusive worth to the SHRM and organizational performance literature as it employs fuzzy FAHP and DEMATEL type 2. There is less research on SHRM in the pharmaceutical sector with these factors. In addition, FAHP and TYPE 2 DEMATEL are used in very few researches on SHRM approaches.

Keywords

Acknowledgements

The data was taken as filled questionnaires and can be submitted on request.

Funding: This work was supported by the National Science Foundation of China (72172129), National Social Science Foundation Project (20BSH103), Humanities and Social Sciences Research Planning Fund of the Ministry of Education (21YJA63003, 20YJC860006), Sichuan Liquor Development Research Center (CJZ21-03), System Science and Enterprise Development Research Center of Sichuan University (Xq22B10), Soft Science Project of Sichuan Provincial Department of Science and Technology (2022JDR0150) and Soft Science Project of Chengdu Science and Technology Bureau (2021-RK00-00082-ZF).

Citation

Jiang, Y., Jamil, S., Zaman, S.I. and Fatima, S.A. (2024), "Elevating organizational effectiveness: synthesizing human resource management with sustainable performance alignment", Journal of Organizational Effectiveness: People and Performance, Vol. 11 No. 2, pp. 392-447. https://doi.org/10.1108/JOEPP-03-2023-0111

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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