No accident: health, well-being, performance … and danger

Abstract

Purpose

The purpose of this paper is to develop a theory of preventive health management for high-risk employees, who are the 1-3 percent with a propensity to become dangerous.

Design/methodology/approach

The paper reviews the literature and design a prevention model for high-risk employees that relies on primary, secondary, and tertiary surveillance indicators as well as prevention methods. The behaviors of these employees are often not accidental, even if not always intentional.

Findings

Primary prevention through organizational socialization and supervision can reduce emergence of high-risk employees. Early identification through secondary surveillance then prevention of incivility and deviance can deter escalation to violent behavior. When high-risk employees become dangerous and violent, tertiary prevention calls for containment, caregiving, forgiveness, and resilience.

Practical implications

The paper suggests that HR professionals can advance health, well-being, and performance while averting danger and violence by identifying and managing high-risk employees, anticipating their needs, and providing supportive resources and advising.

Originality/value

The paper applies public health prevention to deviant and violent employees.

Citation

Campbell Quick, J., McFadyen, A. and Lynn Nelson, D. (2014), "No accident: health, well-being, performance … and danger", Journal of Organizational Effectiveness: People and Performance, Vol. 1 No. 1, pp. 98-119. https://doi.org/10.1108/JOEPP-01-2014-0006