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Innovation matters: creative environment, absenteeism, and job satisfaction

Milton Mayfield (Texas A&M International University, Laredo, Texas, USA)
Jacqueline Mayfield (Texas A&M International University, Laredo, Texas, USA)
Kathy Qing Ma (Texas A&M International University, Laredo, Texas, USA)

Journal of Organizational Change Management

ISSN: 0953-4814

Article publication date: 28 July 2020

Issue publication date: 21 November 2020




While there has been an abundance of research on the positive outcomes of creative environment, little work has been done on how creative environment influences the general work outcomes of noncreative specialist workers. The paper aims to fill this void by examining the influence of creative environment on absenteeism among garden variety workers and the mediating role of job satisfaction.


The paper uses cross-sectional data of 116 noncreative specialist workers to empirically test the hypotheses. The authors used covariance-based structural equation modeling (SEM) through the lavaan package for the statistical software R.


Results found that, for a cross section of noncreative specialist workers, a one standard deviation increase in a worker's creative environment would decrease that worker's absenteeism by 0.447 standard deviation. The creative environment also explained 11.3% of the variance in absenteeism. Subsequent analysis showed that job satisfaction fully mediated the relationship between the creative environment and absenteeism and that the results were resistant to omitted variable bias.


The study contributes to theory and practice by showing empirically that creative environment leads to positive work outcomes, despite the innovation level required by the job. This study advances research on creative environment by targeting the garden variety workers, underscores the importance of cultivating a creative environment and calls attention to the complexity of the creativity–job affect link.



Mayfield, M., Mayfield, J. and Ma, K.Q. (2020), "Innovation matters: creative environment, absenteeism, and job satisfaction", Journal of Organizational Change Management, Vol. 33 No. 5, pp. 715-735.



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