TY  - JOUR
AB  - Purpose The purpose of this paper is to compare different employee perceptions of the success of one change: a move to new offices and an open-plan design.Design/methodology/approach In sum, 25 interviews were carried out in a New Zealand law firm that six months earlier had moved to new premises.Findings Contrary to academic and practitioner reports that open-plan offices are disliked, participants appreciated the new office space. A well-planned and highly participative program of change management led to positive perceptions of aesthetic design, open communication, collegiality, egalitarianism and inclusiveness.Research limitations/implications Given the small sample used in one organization, the study highlights the need for more research into the processes and outcomes of office space changes.Originality/value The roles of communication and culture, in particular, collegiality and egalitarianism, were salient factors in a complex web of causes and consequences in this context of change.
VL  - 32
IS  - 4
SN  - 0953-4814
DO  - 10.1108/JOCM-03-2018-0076
UR  - https://doi.org/10.1108/JOCM-03-2018-0076
AU  - Smollan Roy K.
AU  - Morrison Rachel L.
PY  - 2019
Y1  - 2019/01/01
TI  - Office design and organizational change: The influence of communication and organizational culture
T2  - Journal of Organizational Change Management
PB  - Emerald Publishing Limited
SP  - 426
EP  - 440
Y2  - 2024/04/27
ER  -