TY  - JOUR
AB  - Purpose Unlike previous literature, this study offers a novel integrated fuzzy approach to the field of outsourcing decisions. The purpose of this paper is to use design ranges of evaluation criteria that satisfy the functional requirements (FRs) of decision makers to solve the outsourcing provider selection problem.Design/methodology/approach In this study, considering the expected significance of outsourcing evaluation criteria, and the FRs of decision makers expressed in linguistic terms, a robust multi-criteria decision-making (MCDM) tool based on the integrated use of fuzzy Step-wise Weight Assessment Ratio Analysis and weighted fuzzy axiomatic design methods is proposed for use in decision process.Findings The proposed method is applied to a Turkish chemical company. A sensitivity analysis is performed and the outcomes of the proposed integrated framework are compared with those of other MCDM methods such as fuzzy-based Technique for Order Preference by Similarity to Ideal Solution, fuzzy Vise Kriterijumska Optimizacija I Kompromisno Resenje and fuzzy Multi-Objective Optimization on the basis of Ratio Analysis. This validates the usefulness and practicality of the proposed methodology.Practical implications The main contribution of this study is that it defines specific requirements that will assist company managers in eliminating alternatives that do not satisfy the needs and expectations of their company.Originality/value This paper compares the present study with other studies in the field of manufacturing. Additionally, it provides a well-documented case study, which makes the paper of value to researchers interested in the practical applications of MCDM methods.
VL  - 30
IS  - 2
SN  - 1741-038X
DO  - 10.1108/JMTM-08-2018-0247
UR  - https://doi.org/10.1108/JMTM-08-2018-0247
AU  - Perçin Selçuk
PY  - 2019
Y1  - 2019/01/01
TI  - An integrated fuzzy SWARA and fuzzy AD approach for outsourcing provider selection
T2  - Journal of Manufacturing Technology Management
PB  - Emerald Publishing Limited
SP  - 531
EP  - 552
Y2  - 2024/04/25
ER  -