Advanced
search

To read this content please select one of the options below:

Quality and reliability in new product development: A case study in compressed air treatment products manufacturing company

M. Natarajan (Department of Mechanical Engineering, Adithya Institute of Technology, Coimbatore, India)
V. Senthil (Department of Mechanical Engineering, Adithya Institute of Technology, Coimbatore, India)
S.R. Devadasan (Department of Production Engineering, PSG College of Technology, Coimbatore, India)
N. Vijay Mohan (Research and Development Department, Lakshmi Machine Works Limited, Coimbatore, India)
N.M. Sivaram (Department of Production Engineering, PSG College of Technology, Coimbatore, India)

Journal of Manufacturing Technology Management

ISSN: 1741-038X

Article publication date: 21 October 2013

1784

Abstract

Purpose

The purpose of this paper is to contribute a model that would facilitate the infusing of quality and reliability in new products by blending Six Sigma concept and new product development (NPD) process.

Design/methodology/approach

A model called QUARNEWSS (stands for QUA – quality, R – reliability, NEW – new product and SS – Six Sigma) was designed. QUARNEWSS blends four stages of NPD process with Six Sigma's DMAIC improvement methodology and belt-based training infrastructure. After designing, QUARNEWSS was adopted to infuse quality and reliability in a new product being developed at a compressed air treatment products manufacturing company.

Findings

The implementation experience indicated that QUARNEWSS could act as a vehicle for systematically infusing quality and reliability in new products.

Originality/value

The contribution of QUARNEWSS model through this paper is valuable on considering the fact that modern customers demand new products with high degree of quality and reliability.

Keywords

Acknowledgements

The authors of this paper are thankful to Emeritus Professor David Bennett, Editor of Journal of Manufacturing Technology Management and the anonymous referees for spending their valuable time to review this paper and thereby share their expertise. Their constructive comments and suggestions have helped the authors to considerably improve the presentation quality of this paper.

Citation

Natarajan, M., Senthil, V., Devadasan, S.R., Vijay Mohan, N. and Sivaram, N.M. (2013), "Quality and reliability in new product development: A case study in compressed air treatment products manufacturing company", Journal of Manufacturing Technology Management, Vol. 24 No. 8, pp. 1143-1162. https://doi.org/10.1108/JMTM-03-2011-0022

Publisher

:

Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

Related articles

Manage cookies

We’re listening — tell us what you think

Join us on our journey