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Employees and sustainability: the role of incentives

Kimberly K Merriman (Manning School of Business, Management Department, University of Massachusetts Lowell, Lowell, Massachusetts, USA)
Sagnika Sen (School of Graduate Professional Studies, Management Division, The Pennsylvania State University, Malvern, Pennsylvania, USA)
Andrew J Felo (H. Wayne Huizenga School of Business & Entrepreneurship, Nova Southeastern University, Fort Lauderdale, Florida, USA)
Barrie E Litzky (School of Graduate Professional Studies, Management Division, The Pennsylvania State University, Malvern, Pennsylvania, USA)

Journal of Managerial Psychology

ISSN: 0268-3946

Article publication date: 9 May 2016

4980

Abstract

Purpose

Organizational sustainability has become a priority on many corporate agendas. How to integrate sustainability efforts throughout the organization, however, remains a challenge. The purpose of this paper is to examine two factors that potentially enhance incentive effects on employee engagement in environmental objectives: explicit organizational values for sustainability and the performance objective’s complementarity with incented financial objectives.

Design/methodology/approach

The authors employed a quasi-experimental design in which participants were randomly assigned to one of four conditions, including a status quo condition against which the treatments were contrasted. Participants (n=400) were comprised of a cross-section of US employees from a wide range of occupations and industries. A post hoc qualitative analysis provided additional insights.

Findings

Incentive effects were enhanced (i.e. preference for the environmental objective was significantly higher) when the environmental project offered complementary benefits for financial objectives, but not when organization values emphasized sustainability. An entrenched status quo bias for financial performance was discerned among a subset of the sample.

Research limitations/implications

Management scholars must pay close attention to the role of implicit norms for financial performance when investigating employee engagement in organizational sustainability efforts. From an applied perspective, framing sustainability objectives to emphasize financial benefits consistent with a financial mission may maximize employee engagement.

Originality/value

This study contributes to understanding of organizational sustainability efforts at the individual employee level of analysis, a conspicuously small part of the organizational research surrounding this topic.

Keywords

Acknowledgements

This research was funded in part by a grant from the Institute of Management Accountants Foundation for Applied Research and conducted in affiliation with the Consortium for Sustainable Business Development.

Citation

Merriman, K.K., Sen, S., Felo, A.J. and Litzky, B.E. (2016), "Employees and sustainability: the role of incentives", Journal of Managerial Psychology, Vol. 31 No. 4, pp. 820-836. https://doi.org/10.1108/JMP-09-2014-0285

Publisher

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Emerald Group Publishing Limited

Copyright © 2016, Emerald Group Publishing Limited

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