Signaling and social influence: the impact of corporate volunteer programs

Abstract

Purpose

This study aims to provide insight on how work–life initiatives impact employees. Using corporate volunteer programs as an example, the authors examine the role of coworker social influence in shaping the reactions of both employee participants and non-participants of the program. The paper further identifies several factors that may moderate these relationships.

Design/methodology/approach

The authors surveyed employees before and after the implementation of a new corporate work–life initiative. 99 employees provided data pre and post. OLS regression and hierarchical linear modeling were used to test hypothesized relationships.

Findings

Even in the context of low participation, work–life initiatives engendered positive organization-related perceptions among employees. These positive outcomes were due in part to coworkers' sharing of their volunteer experiences and were most prominent for employees in positions that afforded flexibility, and employees who reported close ties with coworkers.

Practical implications

The study deepens our understanding of employee reactions to work–life programs and underlines the importance of these programs even when employee participation is low. The role of coworker influence as a determinant of employee reactions suggests there may be value in purposefully fostering participants' sharing of volunteer experiences in the workplace.

Originality/value

This study takes a unique approach to examining the role of coworker influence in shaping employee reactions to corporate initiatives.

Citation

Cao, Y., Pil, F.K. and Lawson, B. (2021), "Signaling and social influence: the impact of corporate volunteer programs", Journal of Managerial Psychology, Vol. 36 No. 2, pp. 183-196. https://doi.org/10.1108/JMP-06-2020-0332