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Managing knowledge exchange and identification in age diverse teams

Thomas Ellwart (Institute of Psychology, University of Trier, Trier, Germany)
Silke Bündgens (Institute of Psychology, University of Trier, Trier, Germany)
Oliver Rack (Applied Psychology, University of Applied Sciences and Arts Northwestern Switzerland, Olten, Switzerland)

Journal of Managerial Psychology

ISSN: 0268-3946

Article publication date: 4 November 2013

3793

Abstract

Purpose

This paper aims to examine the impact of individual and group-level variables on knowledge exchange and identification in age diverse teams. From a diversity perspective, influences of age-related diversity perceptions and diversity beliefs (level 1) are compared with effects of objective age diversity (level 2). From a management perspective, the paper goes beyond age diversity and investigates the incremental effects of team and individual characteristics from a team learning perspective.

Design/methodology/approach

Questionnaire data of 516 team members and their supervisors in 73 organizational teams were analyzed in a multilevel approach.

Findings

Objective age diversity had a negative effect on knowledge exchange and identification. Beyond that, age-related diversity perceptions and positive diversity beliefs on the individual level predict the effect of objective diversity. Relativizing the impact of diversity, individual characteristics (knowing the team experts, clear understanding of goals) and team characteristics (team climate, time for knowledge exchange) explain the largest proportion of variance in the dependent variables underlining the importance of team learning variables.

Research limitations/implications

Compared to objective diversity, subjective diversity perceptions and diversity beliefs are relevant predictors of processes and attitudes in heterogenic teams.

Practical implications

There are multiple leverages for management strategies beyond the mostly fixed age diversity in teams on the individual and group level.

Originality/value

This paper evaluates the cross-level interplay between objective diversity, perceived subjective diversity and diversity beliefs and revalues the impact of HR-management in age diverse teams.

Keywords

Acknowledgements

This research was supported in parts by grants from the Swiss National Science Foundation and from the Eugen and Elisabeth Schellenberg-Foundation (13DPD3-124662/1; titled “Knowledge transfer in age diverse cooperations: predictors and interventions”). The authors would like to thank Kristin Mock, Margarita Neff-Heinrich, Sigrid Jeske-Wörfel, and Jacqueline Marquardt for personal assistance in preparing the study and manuscript.

Citation

Ellwart, T., Bündgens, S. and Rack, O. (2013), "Managing knowledge exchange and identification in age diverse teams", Journal of Managerial Psychology, Vol. 28 No. 7/8, pp. 950-972. https://doi.org/10.1108/JMP-06-2013-0181

Publisher

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Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

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