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Co-creation experiences in the music business: a systematic literature review

Harriman Saragih (School of Business and Economics, Universitas Prasetiya Mulya, South Tangerang, Indonesia)

Journal of Management Development

ISSN: 0262-1711

Article publication date: 9 July 2019




Various literature have contextualised value co-creation concept in the music business and how that notion puts into practice in benefitting the actors in this particular business. The purpose of this paper is to review the extant literature to comprehend regarding the applicability of co-creation in music business which can be used to map and evaluate strategies used to stimulate and exercise co-creation experiences; focus from such co-creational activities; stages during which co-creation occurred; channels in which the music as cultural product is delivered; and the co-creative platform used that can be useful for practitioners as well as scholars in the music business.


Of the available academic databases that exist on the online platform, this study takes into account six scholarly databases, i.e., Emerald, EBSCO, ISI Web of Sciences, ProQuest, ScienceDirect and Scopus.


Having filtered through the initial 113 papers that fulfil the predetermined criteria, this study discovers 33 empirical journal and proceeding papers that have discussed the co-creation concept in the music context from 2011 to 2017.

Practical implications

The review practically implies that practitioners as well as scholars in the music or marketing field can first begin with planning and understanding the right strategy, focus, stage, channels and platforms before executing co-creational activities in the music business. This paper also speaks to the broader literature, particularly in the creative industries, that value co-creation can serve to be used to obtain monetary, experience or social value in the market using virtual and physical co-creative platforms. Other sectors in the creative industries can also infer that co-creation can be promoted and exercised through various orchestration strategies in several stages of the value chain.


This paper is the first to integrate five practical criteria as to how co-creation is applied and contextualised in the music business. It also contributes to the academic literature by presenting an exhaustive selective review of the value co-creation concept and its applicability to the music business.



Harriman would like to extend the sincerest gratitude to Prof. Rosa Caiazza and two anonymous reviewers for the constructive comments and positive criticisms in improving the quality of this paper. This paper is greatly benefited by Lembaga Kajian Bisnis Universitas Prasetiya Mulya, BSD City, Indonesia.


Saragih, H. (2019), "Co-creation experiences in the music business: a systematic literature review", Journal of Management Development, Vol. 38 No. 6, pp. 464-483.



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