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Knowledge sharing between project creators and backers in rewards-based crowdfunding

Arvind Malhotra (Strategy and Entrepreneurship Kenan-Flagler Business School, University of North Carolina, Chapel Hill, North Carolina, USA) (Strategy and Entrepreneurship Kenan-Flagler Business School, University of North Carolina, Chapel Hill, North Carolina, USA)
Gordon Burtch (Strategy and Entrepreneurship Kenan-Flagler Business School, University of North Carolina, Chapel Hill, North Carolina, USA) ( Information Systems Questrom School of Business, Boston University, Boston, Massachusetts, USA)
Jonathan Wareham (Strategy and Entrepreneurship Kenan-Flagler Business School, University of North Carolina, Chapel Hill, North Carolina, USA) ( Department of Operations, Innovation and Data Sciences ESADE, Ramon Llull University, Barcelona, Spain)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 13 May 2024

Issue publication date: 4 July 2024

286

Abstract

Purpose

In the context of rewards-based crowdfunding, this study aims to examine the role of project backers as providers of knowledge inputs beyond just financial capital.

Design/methodology/approach

This study uses binomial regression to study the relationship between project creators’ and backers’ knowledge sharing, and the relationship of these two knowledge-sharing elements with achieving above-goal funding levels.

Findings

This study finds that the project creator’s knowledge sharing is significantly and positively related to backers’ knowledge sharing and that this relationship is moderated by the type of project. Furthermore, backers’ knowledge sharing is positively related to above-goal funding outcomes for a project.

Research limitations/implications

This study established the link between creators’ and backers’ knowledge sharing in rewards-based crowdfunding, which has been underexplored in the literature. This study’s direct attention to the role of knowledge as a key resource in rewards-based crowdfunding and crowdsourcing in general.

Practical implications

For entrepreneurs seeking crowdfunding, this study highlights the importance of knowledge sharing with their project backers to attain above-goal funding. Furthermore, eliciting backers’ knowledge input acts as a signaling mechanism that increases the crowd’s confidence in the project. It also endows entrepreneurs with knowledge resources that can improve project outcomes and achieve broader market success postcrowdfunding.

Originality/value

To the best of the authors’ knowledge, this study is one of the first to focus on knowledge content as a critical element in project backer-creator communication in rewards-based crowdfunding. This study also delineate the various knowledge types shared between the project creator and backers in both rewards-based crowdfunding projects.

Keywords

Citation

Malhotra, A., Burtch, G. and Wareham, J. (2024), "Knowledge sharing between project creators and backers in rewards-based crowdfunding", Journal of Knowledge Management, Vol. 28 No. 6, pp. 1517-1537. https://doi.org/10.1108/JKM-09-2022-0728

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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