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Creating civic and public engagement by a proper balance between emotional, rational, and spiritual knowledge

Juan-Gabriel Cegarra-Navarro (Facultad de Ciencias de la Empresa, Universidad Politécnica de Cartagena, Cartagena, Spain)
Constantin Bratianu (UNESCO Department for Business Administration, Bucharest University of Economic Studies, Bucharest, Romania)
Aurora Martínez-Martínez (Facultad de Ciencias de la Empresa, Universidad Politécnica de Cartagena, Cartagena, Spain)
Elena-Mădălina Vătămănescu (Faculty of Management, National University of Political Studies and Public Administration (SNSPA), Bucharest, Romania)
Dan-Cristian Dabija (Universitatea Babes-Bolyai, Cluj-Napoca, Romania)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 4 January 2023

63

Abstract

Purpose

The purpose of this paper is to investigate the generation of civic and public (C&P) engagement as an integrative outcome of a proper balance between emotional, rational and spiritual knowledge, via the mediation of interpersonal competencies.

Design/methodology/approach

The empirical analysis relies on a questionnaire-based survey conducted with 294 respondents from two knowledge-intensive organizations. Structural equation modeling, using Smart PLS 4, is used to analyze the data.

Findings

Individual knowledge can be considered as the refined outcome of the underlying transformations of various knowledge sources and resources, which is apposite for the next level of knowledge workers’ acumen. Individual knowledge – which relies on a good balance of rational, emotional and spiritual knowledge – exerts a positive effect on interpersonal competencies, wherein the latter positively influences the C&P engagement of knowledge workers.

Research limitations/implications

Policymakers should capitalize on the development of strong interpersonal competencies; they should be able to understand the social mechanisms of motivating people, of stimulating, harnessing and channeling individual knowledge toward higher C&P as a prerequisite of value creation.

Originality/value

To the best of the authors’ knowledge, this is the first argumentative undertaking intended to explore the conversion of the three knowledge types into individual knowledge as a premise of interpersonal competencies development and as a relevant antecedent of C&P engagement. The results of this paper support that achieving balance in one's life is essential for increasing interpersonal competencies and C&P engagement. This study not only represents the first contribution to this debate but also helps managers and organizations to recognize that a good balance requires emotional, rational and spiritual knowledge.

Keywords

Acknowledgements

This work was supported by a grant of the Romanian Ministry of Education and Research, CNCS–UEFISCDI, project number PN-III-P1-1.1-TE-2019–1356, within PNCDI III.

Citation

Cegarra-Navarro, J.-G., Bratianu, C., Martínez-Martínez, A., Vătămănescu, E.-M. and Dabija, D.-C. (2023), "Creating civic and public engagement by a proper balance between emotional, rational, and spiritual knowledge", Journal of Knowledge Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JKM-07-2022-0532

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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