Impact of IS agility and HR systems on job satisfaction: an organizational information processing theory perspective

Abstract

Purpose

This paper aims to examine the link between information systems (IS) agility, HR performance management systems and job satisfaction using organizational information processing theory. The objective of this study answers the following questions: How does use of different IS agility impact HR systems and job satisfaction? What are the connecting pathways by which IS agility affects HR systems and job satisfaction?

Design/methodology/approach

The authors developed a theoretical framework based on the organizational information processing theory and collected primary data through an online-based questionnaire. Following these procedures, the authors analyzed the data using structural equation modeling (SEM).

Findings

SEM analysis of the data from 150 respondents supports the organizational information processing theory. The authors proposed eight hypotheses, and only one was rejected.

Research limitations/implications

The data were collected from South Africa only, which is an emerging economy, and these cross-sectional data were gathered from the perspectives of the respondents.

Originality/value

The present paper empirically tests the conceptual model through the lens of organizational information processing theory.

Citation

Gupta, S., Kumar, S., Kamboj, S., Bhushan, B. and Luo, Z. (2019), "Impact of IS agility and HR systems on job satisfaction: an organizational information processing theory perspective", Journal of Knowledge Management, Vol. 23 No. 9, pp. 1782-1805. https://doi.org/10.1108/JKM-07-2018-0466