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Abusive supervision, dehumanization, knowledge hiding behavior and psychological capital – a daily diary method study

Ishfaq Ahmed (Hailey College of Commerce, University of the Punjab, Lahore, Pakistan)
Zafir Khan Mohamed Makhbul (Faculty of Economics and Management, Universiti Kebangsaan Malaysia, Bangi, Malaysia)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 18 March 2024

Issue publication date: 4 July 2024

539

Abstract

Purpose

Knowledge is the source of competitive advantage, but when shared at all levels. Unfortunately, there is a universal unruly present in the form of knowledge hiding at employees’ level, but the causes and remedies are still vague as past studies have rarely investigated the causes of daily knowledge hiding behavior. Against this backdrop, this study aims to entail a daily diary method investigation of the role of daily abusive supervision in daily employees’ knowledge hiding through the mediation of dehumanization and moderation of psychological capital.

Design/methodology/approach

The data for this study is collected using a daily diary method approach, which estimates the daily workplace events and their continuous influence on employees’ feelings (i.e. dehumanization) and actions (knowledge hiding). The daily responses of 279 respondents were considered useful for analysis purposes.

Findings

The findings of the study revealed that the daily events of abusive supervision have both direct and indirect (through dehumanization) influence on employees’ daily knowledge hiding behavior. Moreover, psychosocial capital has a significant conditional influence in the relationships of negative workplace treatments (abusive supervision and dehumanization) and their outcomes (i.e. knowledge hiding).

Research limitations/implications

The study provides some theoretical and practical insights by providing the explanatory and coping mechanism between continuous abusive supervision and daily knowledge hiding behavior.

Originality/value

There is a dearth of literature that has focused on daily episodes of abusive supervision, dehumanization and knowledge hiding behavior. Furthermore, the moderating role of psychological capital has also been rarely investigated.

Keywords

Acknowledgements

The research was funded by the University of the Punjab, Lahore, Pakistan.

Since submission of this article, the following author has updated their affiliation: Ishfaq Ahmed is at the College of Business, University of Buraimi, Al Buraimi, Sultanate of Oman.

Corrigendum: It has come to the attention of the publisher that the article Ahmed, I. and Mohamed Makhbul, Z.K. (2024), “Abusive supervision, dehumanization, knowledge hiding behavior and psychological capital – a daily diary method study”, Journal of Knowledge Management, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JKM-06-2022-0469, contained incorrect figures in Table 1. This error was introduced during the submission process. Table 1 has now been replaced with the correct version. The authors sincerely apologise for this error and for any misunderstanding.

Citation

Ahmed, I. and Mohamed Makhbul, Z.K. (2024), "Abusive supervision, dehumanization, knowledge hiding behavior and psychological capital – a daily diary method study", Journal of Knowledge Management, Vol. 28 No. 6, pp. 1676-1698. https://doi.org/10.1108/JKM-06-2022-0469

Publisher

:

Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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