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Key factors influencing knowledge sharing practices and its relationship with organizational performance within the oil and gas industry

Arif Abdelwhab Ali (Department of Computer Science and Information Technology, Albutana University, Rufaa, Gazeera, Sudan)
Dhanapal Durai Dominic Panneer selvam (CIS, UTP, Tronoh, Perak, Malaysia)
Lori Paris (Department of Management and Marketing, California State University, Fullerton, California, USA)
Angappa Gunasekaran (School of Business and Public Administration, California State University, Fullerton, California, USA)

Journal of Knowledge Management

ISSN: 1367-3270

Publication date: 11 November 2019

Abstract

Purpose

This study aims to investigate the key elements that influence knowledge sharing practice, primarily the relationship between knowledge sharing practice and organizational performance within the oil and gas (OG) industry.

Design/methodology/approach

A sample of 203 responses was collected from the OG industry using an online questionnaire. Data were analyzed using applied structural equation modeling to validate the model and test the hypotheses.

Findings

The results indicate that significant relationships exist among the model constructs. These findings provide a better understanding of the factors that influence knowledge sharing practices within the OG industry. These findings prove that knowledge sharing practices positively impact organizational performance through cost reduction, organization growth and intangible benefits.

Practical implications

This study demonstrates that organizations in the OG industry may increase performance by adopting knowledge sharing practices. This study also provides practitioners with important information to enhance knowledge sharing practice within their organizations. For instance, managers should focus on Web 2.0 and other knowledge sharing systems to facilitate both tacit and explicit knowledge sharing. The findings provide empirical evidence that knowledge sharing practices allow organizations to transfer expert knowledge to younger generations of employees. As a result, organizations will be able to capture knowledge and alleviate the negative impact of high staff turnover within the OG industry.

Originality/value

The lack of knowledge sharing practices and the eminent loss of technical knowledge within the (OG) industry, because of retirements and turnover, create a difficult challenge for practitioners. Research on knowledge sharing within the OG industry is limited. Therefore, this study provides an in-depth analysis regarding the critical knowledge sharing practices and valuable information to researcher and practitioners’ knowledge sharing practices within the OG industry.

Keywords

  • Knowledge management

Citation

Abdelwhab Ali, A., Panneer selvam, D.D.D., Paris, L. and Gunasekaran, A. (2019), "Key factors influencing knowledge sharing practices and its relationship with organizational performance within the oil and gas industry", Journal of Knowledge Management, Vol. 23 No. 9, pp. 1806-1837. https://doi.org/10.1108/JKM-06-2018-0394

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Publisher

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Emerald Publishing Limited

Copyright © 2019, Emerald Publishing Limited

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