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Creation of organizational knowledge through a model of standardization of production systems in the paper industry

Ademir de Jesus Soares (PPGEP and Sustainable Production Systems Laboratory (LESP), Federal University of Technology – Parana (UTFPR), Ponta Grossa, Brazil)
Reinalda Blanco Pereira (PPGEP and Sustainable Production Systems Laboratory (LESP), Federal University of Technology – Parana (UTFPR), Ponta Grossa, Brazil and DAPRO, Federal University of Technology – Parana (UTFPR), Medianeira, Brazil)
Roquemar de Lima Baldam (PPGGP, Federal University of Espirito Santo and Department of the Mechanical Engineering, Federal Institute of Education Science and Technology of Espirito Santo, Vitoria, Brazil)
Antonio Carlos de Francisco (PPGEP and Sustainable Production Systems Laboratory (LESP), Federal University of Technology – Parana (UTFPR), Ponta Grossa, Brazil)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 29 March 2022

Issue publication date: 1 February 2023

540

Abstract

Purpose

The purpose of this article is to propose a standardization model that contributes to the creation of organizational knowledge in the paper industry. This study was oriented to answer the question: how to create organizational knowledge through the standardization model of the paper industry’s production system?

Design/methodology/approach

This research was applied in the main production unit of the paper organization. The data were collected through the analysis of documents, systems and routines of the researched unit. In the research, the observation technique and direct documentation were used. For the operationalization of the research, the following phases were carried: understanding of the applied standardization model, literature review on the research topics, formulation of a standardization model and application of the model.

Findings

A model of standardization of production processes that contributes to the creation of organizational knowledge, in which a correlation of all its stages with the Knowledge conversion modes was found and validated through an applied research in the industry.

Research limitations/implications

This study is applied in a paper industry. In the survey, there is no comparison with other companies. The adaptation of the study in other industries and organizations can increase knowledge about the connection of standardized systems with knowledge conversion modes, adjusting them to other environments or other situations.

Originality/value

This study stands out for empirically testing, a standardization model that favors the creation of knowledge through the analysis of the various activities in a paper industry, providing a real connection between the knowledge management literature and the organizational environment. Standardization can represent an instrument of innovation in the most diverse types of industry, as long as it comes with a proposal for something new and better than the existing model.

Keywords

Acknowledgements

This study was financed in part by the Coordenação de Aperfeiçoamento de Pessoal de Nível Superior – Brasil (CAPES) – Finance Code 001 and the Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq) (Sponsored by 310259/2020–7).

Citation

Soares, A.d.J., Pereira, R.B., Baldam, R.d.L. and de Francisco, A.C. (2023), "Creation of organizational knowledge through a model of standardization of production systems in the paper industry", Journal of Knowledge Management, Vol. 27 No. 2, pp. 426-459. https://doi.org/10.1108/JKM-05-2021-0353

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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