From “personal” to “interpersonal”: a multilevel approach to uncovering the relationship between job satisfaction and knowledge sharing among IT professionals
Journal of Knowledge Management
ISSN: 1367-3270
Article publication date: 15 September 2021
Issue publication date: 28 June 2022
Abstract
Purpose
This study aims to examine how job satisfaction (JS) affects two types of knowledge sharing (KS), in-role KS and extra-role KS. It also investigates the mediating effect of knowledge sharing self-efficacy (KSSE) and the moderating effect of team collaborative culture (TCC) between JS and two types of KS.
Design/methodology/approach
This study applies attribution theory to develop a cross-level model and validate it through paired data collected from 322 information technology professionals nested within 80 teams. Hierarchical linear modeling is used to test the hypotheses.
Findings
JS positively influences in-role and extra-role KS via KSSE and TCC positively moderates the relationship between JS and extra-role KS.
Originality/value
This study is one of the first to investigate the mechanism underlying the influence of JS on two types of KS. It also identifies the mediating and moderating effects of this mechanism.
Keywords
Acknowledgements
This paper was supported by grants from the Research Grants Council of the Hong Kong Special Administration Region, China (Project No. UGC/FDS15/B02/14), Hong Kong Shue Yan University Research Grant (RSDC, Project No. 12035C) and National Natural Science Foundation of China (NSFC, Project No. 72061127002 and 71831005). In addition, the authors would acknowledge the support from the Center of Cyber Logistics in The Chinese University of Hong Kong and Shenzhen Key Research Base of Humanities and Social Sciences.
Citation
Lei, Y., Zhou, Q., Ren, J. and Cui, X. (2022), "From “personal” to “interpersonal”: a multilevel approach to uncovering the relationship between job satisfaction and knowledge sharing among IT professionals", Journal of Knowledge Management, Vol. 26 No. 6, pp. 1566-1588. https://doi.org/10.1108/JKM-04-2021-0330
Publisher
:Emerald Publishing Limited
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