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Open innovation for sustainability through creating shared value-role of knowledge management system, openness and organizational structure

Sushil S. Chaurasia (Dr J. Herbert Smith Centre for Technology Management and Entrepreneurship, University of New Brunswick, Fredericton, Canada)
Natashaa Kaul (Department of Human Resources, Indira School of Business Studies, Pune, India)
Babita Yadav (Department of Information Technology Yono, State Bank of India, Mumbai, India)
Dhirendra Shukla (Dr J. Herbert Smith Centre for Technology Management and Entrepreneurship, University of New Brunswick, Fredericton, Canada)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 12 September 2020

Issue publication date: 19 November 2020

3181

Abstract

Purpose

This paper aims to identify the prominent themes of open innovation for sustainability (OIS) and establish their inter-relationships. Moreover, it examines the importance of success factors (i.e. knowledge management system, openness and organizational structure) and their configuration for co-creating shared value for OIS in manufacturing micro small and medium enterprises.

Design/methodology/approach

The first stage of investigation determines the relationship between concepts using the bibliometric technique. The second stage examines predictors (e.g. knowledge management system, openness and organizational structure) that contribute to the desired outcomes (creation of shared value in OIS) through necessary condition analysis.

Findings

The investigation demonstrates that all three conditions are necessary for (at different levels) creating shared values for OIS. More specifically, the investigation shows that the different levels of creation of shared value outcomes do require organizations to configure organizational interventions at different levels of the knowledge management system, openness and organizational structure.

Practical implications

To use the concept of open innovation (OI), organizations need to expand their view beyond their existing resource pool and business environment, to include their partners and stakeholders for more inclusivity. Such creation of shared value for OI does require active participation, interaction and collaboration with both manufacturer, retailers and other stakeholders, for developing an insight in creating value for sustainability problem-solving context.

Originality/value

The investigation advances the existing body of knowledge that propagates the significance of knowledge management system, openness and organizational structure as the antecedent to increase the creation of shared value for sustainability by organizations. The investigation advances the existing body of knowledge that propagates the significance of knowledge management system, openness and organizational structure as an antecedent to increase the creation of shared value for sustainability by organizations.

Keywords

Acknowledgements

The authors would like to thank the anonymous reviewers from Academy of Management Conference 2020 and Journal of Knowledge Management for their thoughtful comments and efforts towards improving our manuscript. They would also like to thank Ms Babita Yadav for her research contribution in her personal capacity. The opinions expressed in this article do not reflect the view of the State Bank of India.

Citation

Chaurasia, S.S., Kaul, N., Yadav, B. and Shukla, D. (2020), "Open innovation for sustainability through creating shared value-role of knowledge management system, openness and organizational structure", Journal of Knowledge Management, Vol. 24 No. 10, pp. 2491-2511. https://doi.org/10.1108/JKM-04-2020-0319

Publisher

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Emerald Publishing Limited

Copyright © 2020, Emerald Publishing Limited

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