Outsourcing of knowledge processes: a literature review
Abstract
Purpose
This paper aims to review research on outsourcing of knowledge processes to establish the current body of knowledge and, on this basis, to identify gaps in our understanding. This action will justify further research activities and clarify where no future research is currently needed.
Design/methodology/approach
The study consists of a systematic review of 24 refereed empirical articles on outsourcing of knowledge processes.
Findings
Five themes were identified: outsourcing of knowledge processes, outsourcing and collaborative agreements between knowledge-based firms, factors affecting successful knowledge outsourcing, knowledge management and knowledge outsourcing and other outsourcing issues. There seems to be a lack of understanding concerning knowledge process outsourcing.
Research limitations/implications
This study may not have enabled a complete coverage of all empirical articles in the field of knowledge process outsourcing. Yet, it seems reasonable to assume that the review process covered a large share of studies available.
Originality/value
To the best of the authors’ knowledge, no systematic literature review on this topic has previously been published in academic journals.
Keywords
Citation
Runar Edvardsson, I. and Durst, S. (2014), "Outsourcing of knowledge processes: a literature review", Journal of Knowledge Management, Vol. 18 No. 4, pp. 795-811. https://doi.org/10.1108/JKM-01-2014-0033
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited