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Examining youths’ intention to use social media networks for understanding zakat online campaigns that use creative animation

Norbayah Mohd Suki (UUM Kuala Lumpur, Universiti Utara Malaysia, Kuala Lumpur, Malaysia)
Norazah Mohd Suki (Othman Yeop Abdullah Graduate School of Business (OYAGSB), Universiti Utara Malaysia, Kedah, Malaysia and Institute of Sustainable, Growth and Urban Development (ISGUD), Universiti Utara Malaysia, Kuala Lumpur, Malaysia)
Muhammad Faiz Hussin Shokri (Lembaga Zakat Negeri Kedah, Kedah, Malaysia)

Journal of Islamic Marketing

ISSN: 1759-0833

Article publication date: 24 May 2022

Issue publication date: 7 June 2023

765

Abstract

Purpose

Muslims are obliged to make a contribution to the less fortunate through zakat, which is one of the means of wealth distribution. However, very few studies have investigated the behavioural intention of users toward social media networks that use creative animation for zakat online campaigns to promote zakat awareness in developing nations. The rich content of zakat in social media networks using creative animation could attract today’s youth to engage with zakat. This research aims to examine the factors that influence youths’ intention to use social media networks for understanding zakat online campaigns that use creative animation.

Design/methodology/approach

Data were analysed via Analysis of Moment Structures (AMOS) version 18 to test the covariance-based structural equation modelling technique.

Findings

The results reveal that social influence has the greatest significant impact on youths’ intention to use social media networks for understanding zakat online campaigns that use creative animation. Officers in zakat institutions are supportive of the use of zakat campaigns that use creative animation on social media networks to enhance zakat understanding of the youth. Besides, individuals who are important to them would recommend accepting zakat online campaigns that use creative animation on social media networks to enhance their zakat understanding.

Practical implications

The social media networks of the zakat institutions should be designed with more creative, interactive and animated content to improve the quality of communication about the importance and benefits of contributing zakat. The content creator should use an inspiring emotional marketing strategy in their social media postings, interactive infographics and interactive videos because informational posts and emotionally positive content travel quicker than any other sort of content on social media through social sharing.

Originality/value

This study is unique and is noticeable as very few studies have investigated youths’ behavioural intention after viewing zakat online campaigns with creative animation on social media networks in a developing nation to promote zakat awareness. This platform has great potential to increase the engagement of working youth as zakat payers.

Keywords

Acknowledgements

The financial support for this work was made available by the Lembaga Zakat Negeri Kedah allocated to Institute of Zakat Research and Innovation (IPIZ) Grant and Research and Innovation Management Centre (RIMC), Universiti Utara Malaysia under SO Code: 14722.

Citation

Mohd Suki, N., Mohd Suki, N. and Hussin Shokri, M.F. (2023), "Examining youths’ intention to use social media networks for understanding zakat online campaigns that use creative animation", Journal of Islamic Marketing, Vol. 14 No. 7, pp. 1696-1714. https://doi.org/10.1108/JIMA-09-2021-0288

Publisher

:

Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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