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Challenges to obtain halal certification among restaurants in northeast Thailand

Wannasiri Wannasupchue (Food and Service Department, Faculty of Technology, Udon Thani Rajabhat University, Udonthani, Thailand)
Siti Fatimah Mohamad (Department of Food Service and Management, Universiti Putra Malaysia, Serdang, Malaysia)
Farah Adibah Che Ishak (Department of Food Service and Management, Universiti Putra Malaysia, Serdang, Malaysia)
Ungku Fatimah Ungku Zainal Abidin (Department of Food Service and Management, Universiti Putra Malaysia, Serdang, Malaysia)

Journal of Islamic Marketing

ISSN: 1759-0833

Article publication date: 4 November 2021

Issue publication date: 26 January 2023

929

Abstract

Purpose

This study aims to explore the challenges of getting halal certification for restaurants in north-eastern Thailand.

Design/methodology/approach

Qualitative research approach was adopted to analyse the collected data. The research procedures and the interview questions were examined by the Ethics Committee for Research involving human subjects. In total, 10 restaurant owners were interviewed. Then, the interviews were transcribed, coded and grouped by using thematic analysis while the ATLAS ti. software was used for qualitative data analysis. The theme was finalised by three intercoder agreements.

Findings

The three challenges of obtaining halal certification among restaurants in north-eastern Thailand were the complicated process of getting halal certification, lack of restaurant owner commitment and high halal certification fee.

Research limitations/implications

The number of halal-certified restaurants are limited. Some restaurants refused to renew halal status but their information is still displayed on the halal authority website. Not only the number of restaurants but also time-limited. Further, a quantitative phase for prioritising was suggested.

Practical implications

The study can be beneficial to the halal authority and business holders as the two main stakeholders. The findings can be used to plan or develop halal strategies to increase the quality of halal restaurants. As informants mentioned common challenges, the findings could be applied as guidelines for a new business holder keen on halal implementation.

Originality/value

This research demonstrated the challenges of halal certification in a non-Muslim country, focussing on the north-eastern region of Thailand. The findings will add value to a potential business area. Therefore, the highlighted challenges could provide a novelty and be useful for Muslim marketing.

Keywords

Acknowledgements

The author would like to be grateful to Udon Thani Rajabhat University for its instrumental supports. Million thanks to The Southeast Asian Regional Centre for Graduate Study and Research in Agriculture (SEARCA) for financial support.

Citation

Wannasupchue, W., Mohamad, S.F., Ishak, F.A.C. and Ungku Zainal Abidin, U.F. (2023), "Challenges to obtain halal certification among restaurants in northeast Thailand", Journal of Islamic Marketing, Vol. 14 No. 2, pp. 607-621. https://doi.org/10.1108/JIMA-04-2021-0124

Publisher

:

Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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