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AI empowered academia: a fuzzy prioritization framework for academic challenges

Sanjay Gupta (Department of Commerce and Management, Sri Aurobindo College of Commerce and Management, Ludhiana, India)
Supreet Kaur (Department of Commerce, Delhi School of Economics, University of Delhi, New Delhi, India)
Meenu Gupta (Department of Commerce and Management, Sri Aurobindo College of Commerce and Management, Ludhiana, India)
Tejinderpal Singh (University Business School, Panjab University, Chandigarh, India)

Journal of International Education in Business

ISSN: 2046-469X

Article publication date: 10 October 2024

87

Abstract

Purpose

The rapid expansion of artificial intelligence (AI) is progressively reshaping the dynamics of human interaction, communication, lifestyle, education and professional endeavors. The purpose of the study is to comprehend and address the barriers which are impeding the implementation of Generative AI Technologies, such as ChatGPT in the educational landscape.

Design/methodology/approach

The study used the Fuzzy analytic hierarchy process (AHP) model to analyze the responses gathered from 149 academicians belonging to the northern states of India.

Findings

The study established that the three most important criteria that influence the adoption of generative AI in the education sector are Risk of Academic Integrity, Risk of biased outcomes and Erosion of Critical Thinking.

Research limitations/implications

The present study was confined to Fuzzy AHP to extract the critical criteria influencing the decision-making. Various other techniques such as PF-Delphi and PF-CoCoSo can be used further. The results provide significant inputs for future research to understand the effect of adoption of Generative AI in different contexts including both opportunities and the challenges faced by them.

Practical implications

The study will be beneficial to various stakeholders including students, educators, society and policymakers as the study will highlight the importance of AI tools, introduce the various challenges associated with and explain the use of these tools as productivity-enhancing tools.

Originality/value

To the best of the author’s knowledge, the present study is a novice as the use of AI in Academia is unexplored and the major criteria influencing the choices have yet been undiscovered.

Keywords

Acknowledgements

Data availability statement: The data sets generated during and/or analyzed during the current study are available from the corresponding author on reasonable request.

Ethical statement: The manuscript should not be submitted to more than one journal for simultaneous consideration.

Citation

Gupta, S., Kaur, S., Gupta, M. and Singh, T. (2024), "AI empowered academia: a fuzzy prioritization framework for academic challenges", Journal of International Education in Business, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JIEB-06-2024-0071

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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