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Job stress, burnout and job satisfaction in staff working with people with intellectual disabilities: community and criminal justice care

Erik Søndenaa (Forensic Department, St. Olavs University Hospital, Trondheim, Norway AND Norwegian University of Science and Technology, Trondheim, Norway)
Richard Whittington (Forensic Department, St. Olavs University Hospital, Trondheim, Norway AND Norwegian University of Science and Technology, Trondheim, Norway AND University of Liverpool, Liverpool, UK)
Christian Lauvrud (Forensic Department, St. Olavs University Hospital, Trondheim, Norway)
Kåre Nonstad (Forensic Department, St. Olavs University Hospital, Trondheim, Norway)

Journal of Intellectual Disabilities and Offending Behaviour

ISSN: 2050-8824

Article publication date: 9 March 2015

Abstract

Purpose

The purpose of this paper is to examine and compare levels of burnout, traumatic stress and resilience amongst Norwegian nursing care staff in two intellectual disability (ID) services.

Design/methodology/approach

This was a cross-sectional survey in which 137 staff completed questionnaires measuring work-related stress, burnout, compassion and resilience. Two groups were compared; staff in the national forensic ID services and staff in the community ID caring services.

Findings

Nursing staff in the community ID caring services had significantly more signs of stress and burnout compared to the other group. At the same time they were more compassionate.

Originality/value

The different caring cultures examined in this study indicated that the forensic ID staff tended to focus on the physical aspects of the caring role whilst the community ID staff tended to focus on the relational issues. The impact of serious events resulted in a higher level of stress and burnout symptoms, however the community carers showed more compassion to their work.

Keywords

Citation

Søndenaa, E., Whittington, R., Lauvrud, C. and Nonstad, K. (2015), "Job stress, burnout and job satisfaction in staff working with people with intellectual disabilities: community and criminal justice care", Journal of Intellectual Disabilities and Offending Behaviour, Vol. 6 No. 1, pp. 44-52. https://doi.org/10.1108/JIDOB-04-2015-0007

Publisher

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Emerald Group Publishing Limited

Copyright © 2015, Emerald Group Publishing Limited