Books and journals Case studies Expert Briefings Open Access
Advanced search

Responsible research and innovation key performance indicators in industry: A case study in the ICT domain

Emad Yaghmaei (Technische Universiteit Delft, Jaffalaan, Delft, The Netherlands)

Journal of Information, Communication and Ethics in Society

ISSN: 1477-996X

Publication date: 14 May 2018

Abstract

Purpose

Responsible research and innovation (RRI) is taking a role in assisting all types of stakeholders, including industry members, in moving their research and innovation (R&I) initiatives to tackle grand challenges. The literature on RRI, however, focuses little on how industry can implement RRI principles. To solve this gap, the purpose of this study is to construct a conceptual framework for managing and assessing RRI principles in the industry.

Design/methodology/approach

Qualitative research was used to build the RRI key performance indicator list; 30 interviews were conducted to design a framework which was pilot tested in a company to identify how to align technology outcomes to the values, needs and expectations of the society.

Findings

This study depicts five successive RRI implementation levels and exhibits RRI key performance indicators. Drawing on extant models, this study develops RRI levels and indicators to discuss why industry should become engaged in RRI, how it can embed RRI principles into R&I processes and how RRI indicators can be managed systematically.

Originality/value

The connection between RRI key performance indicators and RRI levels determines how industry can integrate principles and methodologies of RRI into R&I processes. The model in the study shows how companies move from one RRI stage to another and this study aims to exhibit an ideal stage of RRI for industry.

Keywords

  • Stakeholder engagement
  • Industry and innovation
  • Responsible innovation
  • RRI in industry
  • RRI KPIs
  • RRI metrics

Acknowledgements

The research leading to these results has received funding both from the European Community’s Seventh Framework Program (FP7/2007-2013) under grant agreement n° 609817 (Responsible-Industry) and from the European Union’s Horizon 2020 research and innovation program under grant agreement No. 710059 (PRISMA).

Citation

Yaghmaei, E. (2018), "Responsible research and innovation key performance indicators in industry: A case study in the ICT domain", Journal of Information, Communication and Ethics in Society, Vol. 16 No. 2, pp. 214-234. https://doi.org/10.1108/JICES-11-2017-0066

Download as .RIS

Publisher

:

Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

Please note you do not have access to teaching notes

You may be able to access teaching notes by logging in via Shibboleth, Open Athens or with your Emerald account.
Login
If you think you should have access to this content, click the button to contact our support team.
Contact us

To read the full version of this content please select one of the options below

You may be able to access this content by logging in via Shibboleth, Open Athens or with your Emerald account.
Login
To rent this content from Deepdyve, please click the button.
Rent from Deepdyve
If you think you should have access to this content, click the button to contact our support team.
Contact us
Emerald Publishing
  • Opens in new window
  • Opens in new window
  • Opens in new window
  • Opens in new window
© 2021 Emerald Publishing Limited

Services

  • Authors Opens in new window
  • Editors Opens in new window
  • Librarians Opens in new window
  • Researchers Opens in new window
  • Reviewers Opens in new window

About

  • About Emerald Opens in new window
  • Working for Emerald Opens in new window
  • Contact us Opens in new window
  • Publication sitemap

Policies and information

  • Privacy notice
  • Site policies
  • Modern Slavery Act Opens in new window
  • Chair of Trustees governance statement Opens in new window
  • COVID-19 policy Opens in new window
Manage cookies

We’re listening — tell us what you think

  • Something didn’t work…

    Report bugs here

  • All feedback is valuable

    Please share your general feedback

  • Member of Emerald Engage?

    You can join in the discussion by joining the community or logging in here.
    You can also find out more about Emerald Engage.

Join us on our journey

  • Platform update page

    Visit emeraldpublishing.com/platformupdate to discover the latest news and updates

  • Questions & More Information

    Answers to the most commonly asked questions here